Privacy Policy

Effective Date: May 27, 2026

Aervo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request a quote, schedule service, or interact with our HVAC services in Palm Desert, Indio, and the Coachella Valley.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home or business address, and other contact details you provide when requesting a quote, booking service, or contacting us.

• Service-Related Information: Details about your HVAC system, property type, maintenance history, and repair needs.

• Technical Information: IP address, browser type, device information, and website usage data collected automatically through cookies or similar technologies.

• Payment Information: Billing details processed securely through third-party payment processors (we do not store full credit card numbers).

How We Collect Your Information

• Directly from you when you fill out forms, call us, email us, or request services.

• Automatically through our website and online communications.

• From third parties such as referral partners or public records when relevant to providing HVAC services.

How We Use Your Information

We use your information to:

• Provide and improve our air conditioning installation, repair, maintenance, custom sheet metal, and construction services.

• Communicate with you about appointments, quotes, updates, and promotions.

• Process payments and send invoices.

• Respond to your inquiries and customer service requests.

• Comply with legal obligations and protect our rights.

Sharing of Your Information

We do not sell your personal information. We may share it with:

• Trusted service providers who assist with operations (e.g., scheduling software, payment processors, technicians).

• Legal authorities when required by law.

• Business partners only with your consent or as necessary to fulfill service requests.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.

Your Rights

You may request to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.